Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. We currently see specialist appointments between
8am – 6pm, Monday through Saturday.
♦ Emergencies are accepted anytime.
♦ We know your time is important. We make every effort to stay on schedule. Occasionally, emergencies cause unavoidable delays.
♦ For some appointments, you are welcome to leave your pet with us before you go to work and pick up after work. Please call in advance to arrange for this service. There is a nominal fee for day hospitalization.
On the day of your appointment
♦ Be sure to bring any pertinent information including x-rays, blood test results, diet or medicines your pet may have.
♦ Please arrive 10 minutes early to complete documents for your patient’s medical record.
♦ You may give your pet water, but please do not feed your pet for 8 hours prior to your appointment (except for very young animals, animals with diabetes or when directed otherwise).
♦ Continue your pet’s normal medication schedule and bring all medication(s) with you.
♦ If you are unable to keep your appointment, please give us 24-hour notice. We’ll be happy to reschedule.
When You Get Here
After you check in with our receptionists, the doctor and technician will meet with you to get a complete medical history and evaluate your pet’s condition. The doctor may also perform a more thorough examination of the pet away from the examination room in one of our diagnostic rooms. At this point, our team should be able to provide you with an assessment of your pet’s treatment options, plans and costs. A deposit may be required before performing any additional tests or treatments.